5 Reasons To Work In Customer Service

Photo by Capt. Nathan Wallin

Editor’s Note: The following story highlights career opportunities with MetLife. Committed to filling its ranks with talented members of the military community, MetLife is a Hirepurpose client. Learn more here.

If you are a problem-solver who enjoys developing solutions for clients, you should consider a Customer Service position with a company committed to making a difference through every customer experience.   

MetLife is currently hiring customer sales representatives in Tulsa, Oklahoma; Charlotte, North Carolina; Dayton, Ohio, and more locations across the United States. Interested in this role? Fill out this form and a member of the Hirepurpose team will contact you directly.

Not sure if it’s for you? Here are five reasons to consider working in customer service:

1. Your days will be busy.

Working in a customer solution center is action-packed, and it’s the kind of role that surprises you when the end of the day arrives. You can expect a busy day, every day, and to be constantly engaged with MetLife customers, helping to craft solutions that fit their needs via phone and email.

2. You won’t bring work home.

You work hard when you’re at work, but when your day is done, it’s done. There’s real work-life balance at MetLife’s call centers - no checking emails, no projects to complete while eating dinner. Your job stays at the office.

3. Good benefits from a company that knows benefits.

MetLife is known for the quality of its benefits, considering it’s a leading global provider of employee benefit plans. This company is also the provider of the Tricare Dental Program for veterans. In a sense, MetLife seeks to set the example for others to follow when it comes to taking care of their employees and customers.

4. Job stability.

MetLife is one of the largest global providers of life insurance, annuities, employee benefits and asset management, meaning it has customer solution centers all across the country. For 147 years, MetLife has been helping people pursue more from life. This is a stable, successful industry leader that can provide stability and growth for a post-military career.

5. A strong veteran and spouse support network.

MetLife’s internal veterans network provides a forum for mentoring, outreach, and support for the military-veteran family. As a veteran or a spouse of a veteran, you will have the opportunity to participate and interact with colleagues who share your background and expertise.  

Come be part of a team that helps impact the lives of its customers.  

To find opportunities with MetLife, please visit Hirepurpose’s jobs site.

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