Congress. In the eyes of service members and veterans, grooming standards and reflective belts are more popular than our national governing body. Yes, it’s ultra-partisan, petulant, and privileged. However, it is not entirely ineffective despite what you may have heard. Congressional offices offer an influential ally, able to assist on anything from a records request to initiating legislation on vets issues. The trick to being successful, however, is knowing how to use it.