Now active-duty service members and their families can quickly and easily find and access the benefits of the USO through a free Apple or Android-compatible mobile application. Recently fielded and available through the Apple Store or Google Play, the award-winning mobile application makes it easy for service members and their dependents to find the nearest USO facility or program wherever they are or planning to go when traveling worldwide. The app also gives them insight to what will be there for them when they arrive and gives them an “express lane” for fast check-in.
The USO is a family of volunteers, sustained by the charitable contributions of millions of generous Americans who are united in the commitment to strengthen America’s service members by keeping them connected to the people, places and things they love. Acting as an extended family for service members every day, the USO performs countless acts of caring, comfort, connection and support at more than 200 locations around the world and continuously adapts to the needs of our men and women in uniform and their families.
The USO mobile application, the first-place winner of the 2017 Golden Bridge award for Non-Profit or Government Organizations, helps the service member throughout their journey with the military, from their first days in the military while onboarding at Military Entrance Processing Centers (MEPS) through their transition from military to civilian life. Throughout their military service, the mobile app helps them quickly find and navigate to the closest USO location. Once there, the application allows them to check in easily, getting them to the service or amenity of their choice quickly. After they have enjoyed their visit to the USO location or participated in a USO program, the application provides an optional short survey and feedback mechanism to give USO critical information to improve and better meet their needs. And as they begin their transition from military service to civilian life, the mobile app acts as the entrance to the USO PathfinderSMprogram. USO Pathfinder helps individuals in develop a clear transition plan and connects them with community networks and resources wherever they choose to call home.